AI-native engineering organizations
Operating models where agents execute bounded work inside clear policies, review gates and escalation paths, with people accountable for every outcome.
I build AI-native engineering organizations and the e-commerce platforms they operate, drawing on twenty years across the UK, Europe and the GCC.

When agents carry a meaningful share of delivery, the org chart, planning system and review model all have to change. The question is no longer which tool to adopt; it is how work is specified, governed and owned.
At Mumzworld, I rebuilt delivery around governed agent teams operating inside the same review, CI and escalation controls as the rest of engineering. The objective is clearer ownership, shorter queues and greater capacity — not automation without accountability.
Operating models where agents execute bounded work inside clear policies, review gates and escalation paths, with people accountable for every outcome.
Engineering, product, design, data and information security led as one accountable organization, from strategy through production.
Consumer e-commerce, conversational commerce, pricing, payments, marketplace operations, fulfilment and loyalty across the GCC and Europe.
Replacing legacy systems without stopping the business through headless e-commerce, native mobile products, data platforms and strangler migrations.
ISO 27001 and SOC 2 programmes treated as product and operating decisions, not paperwork added after delivery.
The objective is not a smaller team for its own sake. Clear decomposition, agent-assisted execution and disciplined review create more capacity without adding coordination layers.
Own the platforms your margin depends on — pricing, payments, fulfilment, identity — and buy the rest. Most build-versus-buy arguments are really arguments about which parts of the business you intend to be good at.
If a piece of work cannot be stated plainly, it cannot be executed, parallelised or reviewed — by people or by agents. Clarity is an engineering practice, not a communication one.
ISO 27001 and SOC 2 are product decisions with delivery consequences. Treated as a side programme, they become a tax; treated as part of the plan, they become an advantage in enterprise and regulated markets.
Building consumer technology across the UK, Europe and the GCC
An eleven-year Magento platform replaced through a strangler migration
Click & Collect launched across four countries
Shukran rebuilt as a digital identity and loyalty platform with 20M monthly active users across the GCC
Information security and ISO 27001 programmes led end to end
At Mumzworld, I lead software engineering, product, design, data, content and information security for the GCC’s largest mother, baby and child marketplace.
Earlier leadership roles span SellAnyCar, AW Rostamani, Landmark Group and Potentialife, with responsibility for automotive marketplaces, omnichannel retail, loyalty, SaaS and security programmes. I have also advised Pacer and Belong and mentored leaders through PlatoHQ and Antler.
Talks and keynotes on AI-native engineering, agentic commerce and platform modernization, including Step Conference, ProductTank and Grafana & Friends.
View appearancesEssays on AI-native delivery and accountable automation, beginning with “Notes on the AI-native engineering organization.”
Read the notesAI infrastructure, developer tools, native applications and SaaS products I build and maintain outside my employer roles.
View projects